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Unplug the device for thirty seconds and plug it back in. Power cycle your Alexa: Sometimes the old adage of ‘turn it off and back on again’ really does work, and it does so by clearing the RAM of any memory. Make sure the Alexa device is on the same Wi-Fi band as the other devices: Many smart home devices only work on the 2.4 GHz Wi-Fi band, so it is a good idea to make sure Alexa is on that band too. Set the device back up and sync it with the Echo. Re-link the device to your Amazon Echo: If the device does not respond to Alexa input or your Echo cannot find the device, it may have been unlinked from the system.
ALEXA HUE GO DOESNT SUPPORT THAT UPDATE
Check your phone’s app store to make sure there is not an Alexa update you have missed, and make sure the physical Echo device is properly connected to the internet for automatic firmware updates. Update your Alexa: In many cases, a quick firmware or app update will solve the problem. By changing the name, your commands will be unique and distinct between the two devices and avoid the majority of errors that arise. The solution is simple, change the name of one of the groups so they are not identical.

Occasionally, a duplicate name shared between Hue and Alexa causes problems with groups. Look to other smart home devices for duplicate names: The Amazon Alexa works with Philips Hue with little to no issues, but just as you set room and group names in Alexa, you can do the same in the Philips Hue app. Once selected, the home group (and all devices in it) should respond to voice commands. If the app does not do this, simply scroll down and find it in your app. If you type in the same name as an existing group, it should select that group from the list. Keep in mind that Alexa has rooms built-in by default, and a smart home group cannot share the same name as one of the rooms. Make sure the name is not already in use: If you encounter an error warning that a name is already used, it means the identifier you have entered for the group is already in use elsewhere. The first step in correcting the issue is to re-link the device. The most common reason for this is an update to either the Alexa or the individual device has caused it to become un-linked. In some cases, Alexa cannot find the device you are trying to send a command to.
ALEXA HUE GO DOESNT SUPPORT THAT HOW TO
How to fix Amazon Alexa smart home group errors But even if your error is something a bit more complicated, this article will help you find the cause and get your Alexa home groups working again. Names cannot be reused, so you have to make sure the device is in the included group. Entering devices into Alexa (and creating groups) requires precision.
